5% OFF on orders above $199! Code: DRES10OFF | Only Registered Customers.

HOW MUCH IS SHIPPING AND HOW LONG DOES IT GENERALLY TAKE?

A:It depends babe, transit times vary by country and shipping service.
We provide 2 shipping options:
Expedited shipping: $10 (3-5 business days)
Free shipping:$0 (within 10 business days)
We are not responsible for lost or stolen packages or packages delayed by the carrier. So, keep a watchful eye on your mailman. (And contact us if you have a problem)

WHAT TYPES OF PAYMENTS DO YOU ACCEPT?

A:We only accept Paypal payment at this time.

In my online account, the order status remains as “processing” but I made the order a few days ago?

A:As our shoes are all handmade babe,it will take 1-7 days for producing shoes.After the shoes are finished, we will send a shipping confirmation email to you once a tracking number becomes available.Please also check your Junk/Spam email folder as many automated emails are sent there by default. If you have any questions regarding your order status, please feel free to email our support team and include your order number for assistance.

Do you supply return labels?

A:Unfortunately we do not supply return labels at this time.

I need a petite size or plus size, what do I do?

A:Don't worry babe, we are providing customization service, please contact our support team and send your feet length and width, we will produce shoes according to your provided data.

What is the material of your shoes?

A:All of our shoes are made of vegan material, if you prefer leather shoes, please contact our support team support@dreshoes.com before you place an order.

During the COVID-19 outbreak, are you still delivering?

A:We are still sending out spotty parcels of joy but these may take longer than usual to reach you. Please bear with us, we will get your orders to you as quickly as possible.